R E P A I R S   &  
A L T E R A T I O N S

From time to time, we may be able to offer repairs and alterations.

 

W E   L O V E   L U B E

B U T   N O T   W H E N   C O M P L E T I N G   R E P A I R S

If we agree to assess your latex, you will need to wash your latex thoroughly in a soapy solution to remove as much lube as possible. This may mean that you need to wash your latex up to 5 separate times to the point that the latex is sticking together. Once the lubricant is removed and if needed, you can apply a small amount of talcum power to prevent the latex from sticking together making it easier to fold.

If your item arrives with excessive lube, a $30 fee applies for each wash on top of the repair fee. An extra 5 day wait is also applied per wash.

If we are required to wash your latex, your item may acquire the smell of whichever soapy solution we choose to use.

It is the owners responsibility for postage each way. Return postage and handling is $15 within Australia.

D E B A U C H   L A T E X

If you require repairs or alterations on Debauch Latex products, please contact us.

If you have purchased new latex from us which needs to be altered, you must return this to us within 14 days of being delivered. If your latex is returned within 14 days we may be able to alter your item free of charge however if it is returned over 14 days from the day it is delivered, charges will apply. 

O T H E R   B R A N D S

If you are interested in having an item repaired, please contact us via email and be sure to include the following information as well as photos of the rip, tear or hole which is required to be repaired.

  • Brand

  • Colour

  • Thickness of the latex 

  • Age of item

We do not offer repairs or alterations on items which have been chlorinated.

A D D I T I O N A L   I N F O R M A T I O N

While we endeavour to provide an accurate quote via email, we are unable to confirm the exact cost until your item has been received and reviewed.

In some circumstances, once your item has been received and reviewed we may not be able to repair your latex. This is usually due to excessive age or lack of care over time.